Mr Who?

MrQ - we're an awesome, award winning online casino launched in 2018.
We’re on a mission to create an entertainment experience players love to come back to —differentiated, fun, and built with care. Since launch, we’ve disrupted the online gaming space, challenged legacy operators, and proven that you can build an ethical, transparent business that customers trust.

Now we’re scaling fast. We're looking for an amazing Chief of Staff who can help keep that momentum, ensuring our CEO and COO can operate at their best, and help transform our strategic priorities into real, tangible outcomes. You’ll be the strategic right hand to the CEO and COO and drive clarity, alignment, and execution across the business.

You’ll anticipate challenges before they arise, act as a force multiplier for the leadership team, and keep the business focused on what matters most. We work on the  Entrepreneurial Operation System (EOS) framework and you’ll be leading us through that framework to ensure we have constant traction on an ambitious mission. 

This is a strategic position for someone who thrives in ambiguity, balances strategic thinking with getting stuff done, and wants to learn how to run a scaling business from the inside out.

What You Will Do

• Strategic Planning & Execution: Work closely with the CEO and COO to turn company and product vision into clear, actionable plans—exploring new markets and products, defining how we build and launch them, and ensuring we stay ahead of the curve. Lead quarterly and annual planning to set and manage our Rocks. Manage cross-functional operations to keep teams aligned. Focus on measuring what truly matters by identifying and tracking key data, while also owning the rhythm of leadership meetings, company communications, and the delivery of our most important initiatives.
• Make us better: Lead cross-functional initiatives by removing blockers for the leadership team and ensuring accountability for goals, fostering a culture of ownership and results. Drive improvements in ways of working—optimizing tools like Slack, structuring “Get Stuff Done” days, and implementing policies that make the organization more effective.
• Performance & Insight: Track key company metrics while surfacing insights for decision making. Prepare dashboards and reports for the CEO/COO.
• Leadership Enablement: Brief the CEO and COO for critical meetings, representing them in meetings when required by acting as a trusted voice of the leadership team.
• Culture & Communications: Lead communication initiatives, ensuring transparency and alignment across the company. Partner with the People Team on internal engagement and leadership development priorities.

What We're Looking For

• Experience: You have 5+ years in consulting, business operations, strategy, or a high-growth environment. Gaming/regulated industry experience is a plus but not essential.
  

• Analytical & Commercial experience: You're strong with data and financial models and you can turn insights into action.
  

• Influential: You're adept at driving outcomes through relationships.
  

• Structured but Agile: You're great at setting up processes without creating bureaucracy and you thrive in ambiguity.
  

• Excellent Communication Skills: You're clear, concise, and confident in both your writing and presentation to senior levels.
  

• Bias to Action: You're happy rolling up your sleeves and making things happen. You believe in getting stuff done. 

What We Offer

At MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We’ve got you covered with additional leave days, and we believe in celebrating life’s special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we’re committed to ensuring that your experience with us goes beyond just a job – it’s a fulfilling journey with a supportive community.

We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone’s voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.

To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well.