Mr Who?

MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.

Looking for a role where you can put your sharp eye for detail to good use while keeping things fair and fun? We’ve got just the thing.

What You Will Do

• Handling KYC, AML & SG queues - emails, verification documents, escalations, withdrawals, and player interactions.
• Running Enhanced Due Diligence and Affordability Checks.
• Smashing your KPIs
• Investigating flagged accounts, conducting thorough risk assessments, spotting problem gambling, money laundering, fraud, or any other concerns.
• Being a go-to person for your team in the wider Ops department.
• Working closely with your team, the Compliance team and other Ops teams to tighten up processes and keep things running smoothly.

What We're Looking For

• At least 1 year in an AML or SG role in the gambling industry.
• Experience with Safer Gambling calls.
• Passionate about AML & SG—this is where you want to grow!
• Solid knowledge of UK regulations (bonus points for experience in other jurisdictions).
• Strong communicator with top-notch English skills.
• Sharp, detail-focused, and always on the ball.
• A team player with a positive mindset

What We Offer

At MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community.

We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.

To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!