Mr Who?

MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.

Who You’ll Work With

You’ll sit within the CRM & Retention function, reporting directly to the Lifecycle Automation Manager. You’ll work hand-in-hand with the Senior CRM Manager, Creative, Data Analytics, and Product teams to deliver automated, always-on communications that keep our players entertained and engaged.

What You Will Do

• Deliver always-on communications – Build, test, and deploy multi-channel lifecycle campaigns (email, SMS, push, direct mail) using our current CRM platform (dotdigital).
• Support automation excellence – Maintain and optimise triggered journeys across the player lifecycle, ensuring relevance, accuracy, and flawless execution.
• Coordinate assets and content – Collaborate with copy and design to produce campaign assets that feel distinctively MrQ.
• QA and reporting – Run pre-launch checks and post-campaign reviews to monitor delivery, engagement, and conversion rates.
• Drive consistency – Keep templates, workflows, and documentation up-to-date, helping scale automation quality and efficiency.
• Learn and grow – Support campaign planning, test-and-learn activities, and data-led optimisations across CRM channels.

What We're Looking For

• 1–2 years’ experience in CRM, email marketing, or digital communications (iGaming or entertainment a plus)
• Familiarity with a marketing automation platform (dotdigital, Braze, HubSpot, etc.)
• High attention to detail and love for creative, on-brand execution
• Analytical curiosity and willingness to learn from data
• Positive energy, team mindset, and readiness to grow in a fast-paced challenger brand

Why This Role Matters

You’ll be the heartbeat behind our always-on communications — ensuring every message lands perfectly, every journey feels seamless, and every player stays engaged. You’ll help turn data and creativity into experiences that keep players coming back for more.

What We Offer

At MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community.

We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.

To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!